FAQs

Below you can find the answers to our most commonly asked questions. Feel free to contact us directly should you not find what you're looking for and we'd be happy to help.

Do you have any other products or variants other than the ones listed on the website? 

Yes, we can source any line marking related products you require. Please email – sales@linewayuk.com or

call 0330 133 4134 with information regarding the products you require.

 

Do you offer any discounts?  

Yes! We offer huge discounts on bulk quantities. Please email – sales@linewayuk.com or call – 0330 133 4134 to discuss your requirements. 

 

How do I place an order? 

You can order via our online shop, email – sales@linewayuk.com or telephone – 0330 133 4134. 

 

How do I pay for orders?

We accept debit and credit cards and BACS payments for orders over email and telephone. Unfortunately, we do not currently offer Paypal payments, although we are looking to change that in the coming months. 

 

Is there a minimum order?

No, there is no minimum order. Please note; there is a £8 delivery charge for orders of £99 or under. 

 

Do you deliver? 

Yes, we do. Currently, we are delivering to a 50-mile radius of Coventry. 

We have our own van to make sure delivery is quick and hassle-free for you. 

We deliver 24 hours a day, 365 days a year (only for orders from stock).

We can also make urgent deliveries within 6 hours of ordering (only for orders from stock).

There is no minimum order for delivery.

Please see our delivery policy for more information.

 

What are your delivery charges? 

Urgent deliveries - within 6 hours (from stock) - £25

Next day delivery (from stock) - £12

Orders of £99 and under - £8

Orders of £100 and over - Free within 3-5 working days

Please click here to see our delivery page for more information.

 

Can I collect my order in person? 

Unfortunately, we do not currently offer any collection services, however, we are working towards changing that.

 

Can I return unopened products? 

Yes, you can return unused and unopened products within 7 days of delivery. We charge a £20 restocking fee for any products returned. Please call 0330 133 4134 and we will arrange for collection. 

Please see our returns policy for terms and conditions.

 

Can I return damaged products?

Products are quality checked before delivery, so the chance of damaged products being delivered are very slim. On the rare occasion this might happen please call us on 0330 133 4134 within 24 hours of delivery to inform us of the damaged goods.

 

Are you VAT registered? 

Yes, we are a VAT registered company and the invoices will be VAT invoices. 

 

Do you offer credit accounts or credit periods?

Unfortunately, we do not currently offer credit accounts or any credit periods. Full payment will need to be made pre-delivery or on delivery.

 

You can download PDFs from the relevant product page on our website for;

  • Technical Data - Surface preparation, application, storage and cleaning

  • Product Safety Data

 

If you can’t find what you are looking for please get in touch with us here.

 

Thank you for visiting!